Product Suggestions

Venue details in Customer Portal

It would be great if our customers could see the venue details for their courses once they log into their portal and they access the courses they're booked on. I've attached a screenshot of a mock that was done by your developers to show what it would look like. This would help us massively to reduce the volume of calls we get and it would make the overall customer journey smoother.

  • Daria Taddei
  • Oct 30 2018
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  • Admin
    Jenna Culshaw commented
    31 Oct 15:34

    Hi Daria, 

    I think that this would be a great addition to the Learner Portal thanks for your suggestion!

    I'll keep you updated if this progresses

    Thanks,
    Jenna

  • Admin
    Jenna Culshaw commented
    29 Nov 16:14

    Hi all, 

    Thank you for your votes on this one!

    We are in progress with adding the venue name and address into the course details page of the delegate portal. Your delegates will be able to click on this text to be taken to a page dedicated to that venue, including the address & a directions link (if you've included address info).

    This is on track to be included in our w/c 10th Dec release

    Let me know if you have any questions about this

    Thanks,
    Jenna