Product Suggestions

More advanced filters

One issue with the way workflows are currently triggered:

Lets say we created booking reminders for 1 year, 6 month, 1 month, 1 week and 3 days prior to the start of the course. Currently if a booking is made 1 day prior to the start date, then all of these reminders would trigger at once and bombard the user with emails.

... I think you would all agree, this is far from ideal!

A solution for this and other workflow issues or other filter issues, would be for more advanced filters, that would include operators such as:

  1. greater/less than ><
  2. plus +
  3. minus -
  4. brackets ()
  5. equal to ==
  6. not equal to !=
  7. dates (month could equal 30 or 31 days)
  8. AND &&

Using the above scenario, you could build something like:

1 week reminder: if current date is greater than (course start date plus 7 days)
1 month reminder: if current date is greater than (course start date plus 1 month)

I'm sure there are many more use cases for such filters!

  • Guest
  • Jun 1 2018
  • Gathering Customer Interest
  • Attach files