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Add warning if delegates not selected in the Shopping basket to stop accidental placeholder creation

We have found that some customers have got confused when making bookings for mutliple delgates and have accidentally created placeholders. This causes numerous problems for us and the customers not least of which is the fact that we don't have the delegate name so no confirmation email can be sent . Would it be possible to have a warning message before the delegate continues to the next page if the names havent been added? If not (or if this would take some time) could there be a message on the shopping basket to remind customers to add the names or the label changed on the button to say Add Delegate Name?

  • Sandra Macpherson
  • Sep 13 2017
  • Gathering Customer Interest
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